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How to order:

1) Online : You can order online using our shopping cart, once you have found an item that interests you, simply click the "Add to Cart" button, select your destination Country and Shipping Method, and then proceed to checkout. Discount will be given automatically when you purchase more than 3kg. The more you order, the less you pay. 

After you have made payment with PayPal, just confirm your shipping address (same as on your PayPal account) and give us your phone number. Or if you want to use a new shipping address for delivery, just fill out the shipping form and give us your phone number. Please note that your phone number is very important for easier delivery.

We will send out your order within 1- 2 business days upon getting your payment.

Note: You may directly purchase online without registering as a member or login. But once you register and fill in your shipping address, our system will automatically keep your purchase record and shipping address information so that you don’t have to fill in the shipping form again next time when you login to order.  We will not share any of your personal information with anyone unless it is directly related to the delivery of your purchased items.

2) Email : Your can also order by e-mail, please contact us to provide product name (or item number), quantity, and shipping method preferred.

For wholesalers, please send a email to: Zhang Jinkun

For individual consumers, please contact:  James D. Bana

Payment:

When you order online by using our shopping cart, we accept payment only via PayPal. You do not have to have a PayPal account.The service allows you to pay in any way you prefer, including by debit cards, credit cards or account balances, without sharing financial information

Payment by T/T (bank wire transfer), we will provide you with our banking information. Payment via Western Union or Money Gram is also acceptable. 

Shipping

Items location is Yunnan, China.

We use China Post as our primary carrier. Most orders are shipped generally within two business days (excluding weekend and holidays). If we are unable to dispatch your order within two business days we will contact you and advise you of the expected dispatch date.

Delivery time varies by the destination country. Simply select your country and shipping method, our shipping costs will be calculated automatically based on total shipping weight.

  • EMS (Express Mail Service), takes about 5-15 days for delivery.
  • Air, takes about 2-4 weeks for delivery.
  • SAL (Surface Air Lifted), takes about 3-6 weeks for delivery. 
  • Surface, takes about 6-10 weeks for delivery.

You will receive a notification e-mail with tracking number when your order has been dispatched. Please note that only EMS shipping has real-time tracking. Air, SAL and Surface have some limited tracking, but for many destinations the tracking is useless.

Please be advised that international shipping requires complicated shipping procedures ( such as both countries customs, transit stations etc. ), sometimes it may take longer time for your order to arrive at the final destination. Thank you for your understanding on this matter.

 

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Kunming, Yunnan, China